
Shipping Policy
International Shipping
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Northern Star offers worldwide shipping, spanning across North and South America, Europe, Asia, Africa, Oceania, and beyond. Please send us specific requests regarding international shipping for an accurate shipping quote.
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For reliable delivery, we partner with reputable international carriers, guaranteeing your package's safe arrival at its destination.
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While U.S. domestic orders generally ship from our USA warehouse to ensure swift delivery, occasional exceptions might arise due to stock shortages, necessitating shipping from China.
International orders are fulfilled from our China warehouse.
Shipping Time
Shipping within the U.S. takes approximately 3-7 business days, while international shipping typically ranges from 8 to 21 business days.
Before your order ships, a standard processing time of up to 48 hours is needed.
Unforeseen events like conflicts or adverse weather conditions might cause temporary shipping delays with our carriers. Rest assured, we're committed to swiftly and securely getting your package to you.
Shipping Cost
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We offer free shipping on all our products to customers in the U.S. on orders over $99. Customers in other regions need to pay additional shipping costs.
Tracking
Your tracking number will be sent in email immediately after we ship the order out. You may follow the link in the email to check the estimated arrival time of your order.
Please note that tracking information will only be updated online in 1 working day after your order has been shipped.
Additional Notes
If the wrong information is provided (address, phone, email) and results in your shipment being undeliverable, the customer is responsible for the shipping cost for the 2nd shipment.
We do not offer overnight shipping.
If you have any questions, please feel free to contact us via email: info@northernstar.shop